Contact and support
Email is the only channel, and it works.
No form, no chat, no ticket number. One email address, read by the person who wrote the apps.
What to write about
- Bugs. Include your phone model, Android version and what you were doing. That solves almost everything.
- Suggestions. All of them are read. Not all are implemented: the apps are deliberately small.
- Data protection. Access, rectification, erasure, restriction, portability and objection. State the right you are exercising and the app concerned.
- Administrative matters. Also here.
Response times
Usually two or three working days. Data protection requests are answered within one month at most, as required by article 12 GDPR.
Identifying details
The owner's name, tax ID, address and phone number, required by Spanish law, are published in the legal notice.